Terms & Conditions

Please read carefully before using Fawaq Enterprises Pvt Ltd services.

Effective Date: January 1, 2026 | Last Updated: March 29, 2026
Company: Fawaq Enterprises Pvt Ltd Pvt. Ltd. | Website: Fawaq Enterprises Pvt Ltd.in

These Terms govern your use of Fawaq Enterprises Pvt Ltd.in, our App, and all logistics services by Fawaq Enterprises Pvt Ltd Pvt. Ltd. By using our services, you agree to these Terms.

1. Definitions

2. Eligibility

You must be 18+ and capable of legal agreements. Business accounts require authorized representatives.

3. Account

Provide accurate information. You're responsible for account security and all activity under your credentials.

4. Services

We provide freight transport, warehousing, delivery, tracking, and supply chain services. Availability and pricing may vary. We may modify services with reasonable notice.

5. Pricing & Payments

6. Shipment Restrictions

Prohibited: hazardous materials, explosives, illegal substances, weapons, counterfeit goods, live animals, currency without authorization. We may inspect and refuse prohibited items.

7. Liability

Liability limited to declared value or maximum cap. Claims within 7 days of delivery. Not liable for force majeure delays.

8. Cancellation

Cancel before pickup. See our Refund & Cancellation Policy.

9. Intellectual Property

All Platform content is our property, protected by IP laws.

10. Dispute Resolution

Good-faith negotiation first. If unresolved, arbitration under Arbitration and Conciliation Act, 1996, seated in Kolkata, West Bengal. Governed by Indian law.

11. Contact

Fawaq Enterprises Pvt Ltd Pvt. Ltd.
Email: support@Fawaq Enterprises Pvt Ltd.in
Website: Fawaq Enterprises Pvt Ltd.in
Address: Kolkata, West Bengal, India